82
People Pulse average index score for employees who recommend Nordea as a place to work (81 in 2022).
Our aim is to be the preferred employer in the financial industry in our operating countries. Our success depends on competent and engaged people with a passion for creating great customer experiences. We strive to make Nordea a great place to work, where people come as they are and are met with opportunities to evolve, develop and move forward in their careers. Every three months, we ask our colleagues how they feel about working at Nordea. In 2023 results showed continued strong levels of motivation and satisfaction, with our average People Pulse engagement score of 82 putting us among the top 25% of international clients surveyed by Ennova.
We value all perspectives, celebrate our differences and work every day to drive positive change.
The financial services industry is constantly evolving. At Nordea, we focus on attracting and retaining the best talent and ensuring that our 30,500 employees have the competencies we need to thrive today and in the future. In 2023 we implemented a new annual process to identify and close workforce-related gaps and address challenges critical to delivering on our strategic objectives and priorities. One example of this is our increased focus on attracting technology talent, including in the field of AI and machine learning. Opportunities for learning and personal development are a leading source of motivation for people to join and stay at Nordea. We aim to provide clear and structured career opportunities and career paths, alongside a broad learning curriculum. We also offer ample opportunities for internal mobility and an environment where the region’s brightest domain experts can develop.
Diversity and inclusion is a natural part of our daily work and something we regard as a strength. Collectively, our employees speak 60 different languages and come from all over the world, holding citizenships from 100 countries. We value all perspectives, celebrate our differences and work every day to drive positive change. Indeed, we are constantly developing our people processes, including recruitment and talent management, to ensure equal opportunities and inclusion. Our leaders are integral to building an inclusive culture that can attract, inspire and develop talent. Through ongoing yearly dialogues and development planning, they empower employees to advance their own careers and expand their horizons.
82
People Pulse average index score for employees who recommend Nordea as a place to work (81 in 2022).
88
People Pulse score for equal opportunities (88 in 2022).
94%
of employees supported with performance, learning and development (PLD) dialogues in 2023 as part of their growth and career development (94% in 2022).
Open, flip through and read. This is our story about last year, about our strategy and what we’ve accomplished so far, plus lots and lots of numbers and milestones that we’re proud of.