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2023 was another strong year for Nordea. We further improved our position in all of our four home markets. Our performance makes us one of the strongest banks in Europe – giving us a great capacity to support our customers and Nordic societies in these uncertain times.
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Assumes CET1 ratio requirement of 15%, including management buffer.
Our upgraded 2025 target reflects the significant structural improvements made across the Group over the past four years, which support the delivery of high-quality earnings, with high profitability and low volatility.
the best omnichannel customer experience
focused and profitable growth
operational and capital efficiency
At Nordea, our customers, employees, investors and societies shape the way that we do banking – for a greater good. Together we can create value and contribute to a more inclusive, green and resilient world. All based on strong relationships.
Nordea’s vision is to be the preferred partner for customers in need of a broad range of financial services.
Our aim is to be a preferred employer in the financial industry in our operating countries.
We have over 570,000 private individuals and numerous pension funds and other investors as shareholders.
We play an important role in the Nordic region, providing financial services that enable societies to grow.
#1
Mobile bank based on customer and analyst ratings in the Nordics
82
People Pulse average index score for employees who recommend Nordea
8.7bn
Dividends paid in the last 4 years
10,415h
volunteered by employees in our community engagement programmes in 2023
Each of our business areas meets the needs of well-defined customer segments – from private households to very large corporates – with relevant and up-to-date advisory services, products and solutions.
“In 2023, thanks to expanded self-service options, customers used our digital services more than ever before.”
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"We continue to stay close to our customers, supporting them with all their financing needs.”
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"As our customers’ needs change, we continue to provide outstanding customer support.”
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“Despite the challenging climate, our investment performance remains strong.”
Go to sectionWe are actively engaging to drive transition and capture growth opportunities.
Understanding and managing environmental, social and governance risks is crucial to maintaining our financial strength.
To become a net-zero emissions bank by 2050 at the latest, we are engaging with and supporting our customers and portfolio companies in reducing their climate impact, while reducing our own.
By considering human and labour rights throughout our value chain and promoting gender equality, employment and education, we aim to create social impact where it matters the most.
Strong governance and a healthy corporate culture lead to successful execution of our strategic sustainability agenda for a greater good.
29%
reduction in financed emissions from business loans, motor vehicle loans and residential real estate between 2019 and 2023.
The Annual Report 2023 is available as a PDF download. If you would like to order a printed copy of our 2023 Annual Report, please leave you address details by email.
Find Nordea Group annual reports in English and Swedish.
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It is about making a difference together with our customers by enabling them to make sustainable choices, contributing to society’s goals through climate action and social impact.
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The Board of Directors is the main decision-making body within Nordea’s corporate governance structure. The Board is responsible for the company’s organisation and the management of its business.
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